Please order repeat prescription medicines for your pet by calling 020 3865 8905 . Your medicines should be ready in 24 hours, please see the service details below.
To issue prescription medicines your pet must have been examined by a Veterinary Surgeon at Two by Two Veterinary Centre within the previous six months. Please order in good time so your pet doesn’t risk running out.
There is NO CHARGE for this service. It is also dependent on stock being available and in stock, otherwise we will order it in for you and inform you when it arrives.
- If ordered Monday – Thursday BEFORE noon, will be ready following day from noon.
- If ordered Monday – Thursday AFTER noon, will be ready two days later from noon.
- If ordered on Friday BEFORE noon, will be ready on Monday from noon.
- If ordered on Friday AFTER noon, will be ready on Tuesday from noon.
- If ordered on Sunday 10am–2pm, will be ready on Tuesday from noon.
If ordered Monday – Friday BEFORE noon, will be ready same day from 6pm.
There is a charge of £4.50 for this service which is dependent on stock being available.
Free Home Delivery
Customers subscribed to the monthly Platinum Pets Preventative Healthcare Plan receive free delivery of flea and worm treatment.
For puppies and kittens, please wait until they have reached a stable weight. Until then you will need to collect flea and wormer from the practice. Please call us in advance to order your items. When your pet is nine months old, you will receive your products to your home address by mail. The delivery service is through Royal Mail.
Written prescriptions are available from Two By Two Veterinary Centre upon request. This is a chargeable service.
You may obtain Prescription Only Medicines, Category V (POM-Vs) from your Veterinary Surgeon directly or ask for a prescription and obtain these medicines from another Veterinary Surgeon or a pharmacy.
Caution is prudent when sourcing drugs from online retailers and Two By Two Veterinary Centre recommend you use either a GPhC Registered Internet Pharmacy or a VMD Accredited Internet Retailer.
Your Veterinary Surgeon may prescribe POM-Vs only for animals under their care.
A written prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary.
You will be informed, on request, of the price of any medicine that may be dispensed for your animal.
The general policy of this practice is to re-assess an animal requiring repeat prescriptions every 6 months, but this may vary with individual circumstances and frequency of re-assessment is ultimately the decision of the veterinary surgeon.
There is an additional charge for a written prescription of £16.00 for the first item and £12.50 for each subsequent item prescribed.
Changes to issuing Prescription Only Medications
Due to new regulations introduced by The Royal College of Veterinary Surgeons (RCVS) on 1 September 2023, certain ‘prescription only medications’ (POM-Vs) will now require a physical examination by a Veterinary Surgeon at the time of prescription. This remains the case even if your pet has been prescribed this medication without a visit in the past. The key changes that will affect small pet owners are:
- All antibiotics, antifungals, antivirals and controlled drugs (which include gabapentin, phenobarbitone and tramadol) require an in person physical exam by a vet at the time of prescribing.
- This applies to all POM-V flea, tick and worming treatments including: Simparica Trio, Milprazon, Stronghold Plus and Selehold. It also applies to all antibiotics including oral, injectable and topical (creams, medicated ear drops and eye ointments). Antibiotics cannot be prescribed based on photographic or video evidence only – a physical examination of your pet is legally required. Some antibiotic examples include: Isaderm®, Isathal®, Malaseb® and Synulox®.
- The RCVS have introduced this guidance as a step towards reducing the veterinary impact on wider issues such as global antibiotic resistance and decline of insect populations.
- If you would like further information, please refer to the RCVS website to read the full guidance: https://www.rcvs.org.uk/setting-standards/advice-and-guidance/under-care-new-guidance
- If you have any questions or concerns regarding the new guidance please contact us, or the RCVS can be contacted on: 02072020789 or firstname.lastname@example.org.